Customer Satisfaction Survey

Customer Satisfaction Survey

Please suggest an area of improvement you wish to see?

Legend: 1 = Poor | 2 = Average | 3 = Good | 4 = Excellent
Sales & Customer Service:
Prompt Response to Enquiries or RFQ:
Accuracy & Comprehensiveness of Quotation or Proposal:
Price Competitiveness:

Product & Manufacturing Capabilities:
Compliance to Purchase Spec:
Technology & Innovation:
Machine Speed:
User-Friendliness:

Delivery & Business Unit Capabilities:
On Time Delivery:
Project / Production Planning:
Frequency of Project Status Communications:

Technical Support & Service Commitments:
Responsiveness to Corrective Action:
Service Response Time:
Knowledge in Providing the Right Solution: