Customer Satisfaction Survey

Name (required)

Company (required)

Designation (required)

Email (required)

Contact (required)

Sales Person (required)


Legend: 1 = Poor | 2 = Average | 3 = Good | 4 = Excellent

Sales & Customer Services:
Prompt Response to Enquiries or RFQ:
1234

Accuracy & Comprehensiveness of Quotation or Proposal:
1234

Price Competitiveness:
1234


Legend: 1 = Poor | 2 = Average | 3 = Good | 4 = Excellent

Product & Manufacturing Capability:
Product Quality:
1234

Compliance to Purchase Spec:
1234

Technology & Innovation:
1234

Machine Speed:
1234

User Friendly:
1234


Legend: 1 = Poor | 2 = Average | 3 = Good | 4 = Excellent

Delivery & Business Unit Capabilities:
On Time Delivery:
1234

Project / Production Planning:
1234

Frequency of Project Status Communications:
1234


Legend: 1 = Poor | 2 = Average | 3 = Good | 4 = Excellent

Technical Support & Service Commitments:
Responsiveness to Corrective Action:
1234

Service Response Time:
1234

Knowledge in Providing the Right Solution:
1234


Please suggest an area of improvement you wish to see?


Is there any more business opportunity dealing with Pentamaster in future?
YesNo